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Thank you for choosing House Of Attar as your preferred online shopping destination. We are committed to providing you with an exceptional shopping experience, including reliable and efficient shipping services. Please read our shipping policy to understand how we process and deliver your orders.
Order Processing Time:
Once you have successfully placed an order on our website, our team begins the process of carefully packaging and preparing your items for shipment. We strive to dispatch all orders within 3-5 business days, excluding weekends and public holidays. Please note that this processing time allows us to ensure the quality and accuracy of your order before it is shipped.
Shipping Methods:
We work with reputable shipping partners to ensure the safe and timely delivery of your purchases. The shipping methods available for your location will be displayed during the checkout process. You can select the preferred shipping method that suits your needs and requirements.
Shipping Duration:
The duration of shipping depends on various factors, including your location and the chosen shipping method and in general you will get your order delivered at your doorstep within 5-7 business days. Once your order has been dispatched from our warehouse, the estimated delivery time will be provided to you. Please note that unforeseen circumstances or external factors beyond our control may occasionally cause delays in delivery. We appreciate your patience and understanding in such situations.
Tracking Information:
To keep you informed about the progress of your order, we provide tracking information whenever possible. Once your order has been shipped, you will receive an email notification containing the relevant tracking details. This allows you to monitor the status and location of your package as it makes its way to you.
Shipping Charges:
Shipping charges are determined based on various factors, including the weight and dimensions of the package, as well as the destination. During the checkout process, the applicable shipping charges will be calculated and displayed for your review before you finalize your purchase.
International Shipping:
House Of Attar offers international shipping to select countries. Please note that additional customs duties, taxes, and fees may apply upon delivery, and these charges are the responsibility of the recipient. It is recommended to familiarize yourself with your country’s customs regulations and any associated costs before placing an international order.
Address Accuracy:
To ensure successful delivery, please provide accurate and complete shipping information when placing your order. We cannot be held responsible for delays or failed deliveries caused by incorrect or incomplete address details. If you realize that you have provided incorrect information, please contact our customer support team as soon as possible to make the necessary corrections.
Multiple Shipments:
In some cases, your order may consist of multiple items that are sourced from different warehouses or suppliers. If this occurs, your order may be shipped in separate packages, and you will receive separate tracking information for each shipment. Rest assured, we will notify you if your order is being shipped in multiple packages.
At House Of Attar, we strive to provide you with reliable shipping services that ensure your products reach you in a timely manner. We appreciate your patience and understanding regarding any unforeseen delays that may occur during transit. If you have any questions or require further assistance regarding shipping, please don’t hesitate to contact our customer support team.
Thank you for shopping at House Of Attar.