How do I place an order?

To place an order, simply browse through our collection of perfumes, attars, incense burners, safe health supplements, and accessories. Once you've found the desired item, select the quantity and click on the "Add to Cart" button. Review your cart, proceed to checkout, and follow the prompts to provide the necessary details and complete your purchase.

What payment methods do you accept?

We accept various payment methods, including credit cards, debit cards, net banking, and select digital wallets. During the checkout process, you will be presented with the available payment options. Choose the one that is most convenient for you.

How long does it take to process and ship my order?

We usually dispatch orders within 3-5 business days after they have been placed. This time allows us to carefully prepare and package your items. Once shipped, the delivery duration will depend on your location and the chosen shipping method.

Can I track my order?

Yes, you can track your order. Once your order has been shipped, you will receive an email notification containing the tracking details. Simply click on the tracking link provided to monitor the status of your package.

Do you offer international shipping?

Yes, we offer international shipping to select countries. However, please note that additional customs duties, taxes, and fees may apply upon delivery. These charges are the responsibility of the recipient.

What is your return and refund policy?

We do not provide exchanges, refunds, or returns for our products. However, if you receive a damaged or defective item, please contact our customer support team within 2 (two) days of receiving your order, and we will work to resolve the issue.

Can I cancel my order?

Once an order has been placed, it cannot be canceled or modified. We apologize for any inconvenience this may cause. We recommend reviewing your order details carefully before finalizing your purchase.

Are the products genuine and authentic?

Absolutely! At House Of Attar, we take pride in providing our customers with genuine and authentic products. We source our perfumes, attars, supplements, and accessories from reputable brands and suppliers to ensure the highest quality.

Do you have a physical store?

No, House Of Attar is an online-only store. We operate exclusively through our website, allowing us to reach customers across India and internationally.

How can I contact customer support?

If you have any questions, concerns, or require assistance, our customer support team is here to help. You can reach us through using the contact details provided on the contact us page and we will be glad to assist you.

Are my personal and payment details secure?

Yes, we prioritize the security and privacy of your personal and payment information. We implement robust security measures and utilize encryption technologies to safeguard your data.

Can I sign up for newsletters and promotional offers?

Yes, you can subscribe to our newsletter to stay updated on the latest product launches, promotions, and exclusive offers. Simply enter your email address in the designated subscription box, and you'll receive our newsletters directly in your inbox.

FAQs | House Of Attar

Welcome to the House Of Attar FAQs section. Here, we have compiled a list of commonly asked questions to provide you with quick and informative answers. If you have any additional queries, feel free to contact our customer support team, and we’ll be happy to assist you.

Getting Started

How do I place an order?
To place an order, simply browse through our collection of perfumes, attars, incense burners, safe health supplements, and accessories. Once you've found the desired item, select the quantity and click on the "Add to Cart" button. Review your cart, proceed to checkout, and follow the prompts to provide the necessary details and complete your purchase.
What payment methods do you accept?
We accept various payment methods, including credit cards, debit cards, net banking, and select digital wallets. During the checkout process, you will be presented with the available payment options. Choose the one that is most convenient for you.
How long does it take to process and ship my order?
We usually dispatch orders within 3-5 business days after they have been placed. This time allows us to carefully prepare and package your items. Once shipped, the delivery duration will depend on your location and the chosen shipping method.
Can I track my order?
Yes, you can track your order. Once your order has been shipped, you will receive an email notification containing the tracking details. Simply click on the tracking link provided to monitor the status of your package.
Do you offer international shipping?
Yes, we offer international shipping to select countries. However, please note that additional customs duties, taxes, and fees may apply upon delivery. These charges are the responsibility of the recipient.
What is your return and refund policy?
We do not provide exchanges, refunds, or returns for our products. However, if you receive a damaged or defective item, please contact our customer support team within 2 (two) days of receiving your order, and we will work to resolve the issue.
Can I cancel my order?
Once an order has been placed, it cannot be canceled or modified. We apologize for any inconvenience this may cause. We recommend reviewing your order details carefully before finalizing your purchase.
Are the products genuine and authentic?
Absolutely! At House Of Attar, we take pride in providing our customers with genuine and authentic products. We source our perfumes, attars, supplements, and accessories from reputable brands and suppliers to ensure the highest quality.
Do you have a physical store?
No, House Of Attar is an online-only store. We operate exclusively through our website, allowing us to reach customers across India and internationally.
How can I contact customer support?
If you have any questions, concerns, or require assistance, our customer support team is here to help. You can reach us through using the contact details provided on the contact us page and we will be glad to assist you.
Are my personal and payment details secure?
Yes, we prioritize the security and privacy of your personal and payment information. We implement robust security measures and utilize encryption technologies to safeguard your data.
Can I sign up for newsletters and promotional offers?
Yes, you can subscribe to our newsletter to stay updated on the latest product launches, promotions, and exclusive offers. Simply enter your email address in the designated subscription box, and you'll receive our newsletters directly in your inbox.

We hope these FAQs have provided you with the information you were seeking. If you have any further questions or need additional assistance, please don’t hesitate to reach out to our customer support team. We are here to ensure your shopping experience at House Of Attar is enjoyable and seamless.

FAQs

Getting Started

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